Copilot Studio’s new computer use feature allows AI agents to directly interact with websites and desktop applications, enabling automation even when no API is available. This advancement means agents can perform actions like clicking buttons, filling out forms, and navigating menus just as a human would, streamlining business processes across both browser-based and desktop platforms.
By leveraging computer use, companies can automate repetitive tasks such as data entry and invoice processing, significantly reducing manual effort and operational costs. For example, a finance team can automate invoice extraction and input, while marketing teams can collect and analyze online market data without manual intervention. The technology adapts automatically to changes in user interfaces, ensuring continuous operation and minimizing disruptions.
Built on Microsoft’s secure infrastructure, computer use keeps enterprise data within Microsoft Cloud boundaries, supporting compliance and reducing the need for organizations to manage their own servers. This not only accelerates deployment but also lowers maintenance and infrastructure expenses.
For robotic process automation, computer use overcomes the fragility of traditional UI-based bots by responding intelligently to interface changes in real time. Users can instruct agents using natural language, making automation accessible beyond technical specialists. Full visibility into agent activity—including screenshots and decision steps—enhances oversight and governance.
Copilot Studio’s computer use positions businesses to increase efficiency, improve data accuracy, and free employees for higher-value work, supporting both operational goals and innovation.