NetBrain’s network automation platform, now at version 12.1, introduces enhanced AI features that streamline network discovery, automate troubleshooting, and deliver faster post-outage assessments. The platform’s AI now acts as an expert, autonomously diagnosing issues, recommending solutions, and even closing support tickets without human intervention. For example, when a trouble ticket is submitted from a service desk tool, NetBrain’s AI can assess, resolve, and document the fix automatically, significantly reducing resolution times and operational costs.
Key advancements in this release include automated, network-wide post-mortem assessments to quickly identify recurring risks after outages, and a “golden engineering studio” that turns manual processes into reusable automation. Continuous automated assessments proactively spot and address potential problems before they impact business operations. The platform’s automated discovery builds a comprehensive digital twin of the network, providing deep visibility across devices, connections, traffic flows, and network intent.
Businesses benefit from these features through reduced downtime, increased efficiency, and improved decision-making. For instance, AI-powered insights help IT teams quickly pinpoint root causes of network issues, freeing staff to focus on strategic projects. The digital twin technology enables more accurate modeling and monitoring, supporting predictive maintenance and minimizing disruptions.
By shifting routine network management tasks to AI-driven automation, organizations can prevent future outages and respond faster to emerging threats. This transition allows network professionals to dedicate more time to innovation and long-term planning, while AI ensures continuous, reliable network performance.
