Briolink
  • AI Products
    For corporations
    • AI-powered Online Content Generator
    • Platform for verifying Business Relationships
    • Business profile Aggregator
    • Document AI Automation
    For Goverments
    • AI-powered Online Content Generator
    • Document AI Automation
    • AI-Driven course Generator
    For startups
    • Startup Investment Platform
    • AI Product development
    For Professionals
    • AI-powered Online Content Generator
  • AI Services
    For corporations
    • AI Innovation strategy
    • AI Technology scouting
    • Bespoke AI Research
    For Goverments
    • Bespoke AI Research
    • AI Innovation strategy
    For startups
    • Venture studio as a service
    • AI Product development
    • Deal Flow Consulting
    For Professionals
    • AI Product development
    • AI Technology scouting
  • Consulting
    For corporations
    • Regional Sales
    • Joint Venture Creation
    • Partnerships
    For Goverments
    • Regulatory Assistance
    • Market Research
    For startups
    • Fundraising
    • Market Research
    • Demand Generation
    • Market Entry & Localization
    For Professionals
    • Market Entry & Localization
  • About
  • Cases
Contact Us
Briolink
  • AI Products
    For corporations
    • AI-powered Online Content Generator
    • Platform for verifying Business Relationships
    • Business profile Aggregator
    • Document AI Automation
    For Goverments
    • AI-powered Online Content Generator
    • Document AI Automation
    • AI-Driven course Generator
    For startups
    • Startup Investment Platform
    • AI Product development
    For Professionals
    • AI-powered Online Content Generator
  • AI Services
    For corporations
    • AI Innovation strategy
    • AI Technology scouting
    • Bespoke AI Research
    For Goverments
    • Bespoke AI Research
    • AI Innovation strategy
    For startups
    • Venture studio as a service
    • AI Product development
    • Deal Flow Consulting
    For Professionals
    • AI Product development
    • AI Technology scouting
  • Consulting
    For corporations
    • Regional Sales
    • Joint Venture Creation
    • Partnerships
    For Goverments
    • Regulatory Assistance
    • Market Research
    For startups
    • Fundraising
    • Market Research
    • Demand Generation
    • Market Entry & Localization
    For Professionals
    • Market Entry & Localization
  • About
  • Cases
Contact Us
Briolink

The Surprising AI Shift Transforming Corporate Job Growth

How IBM’s AskHR boosted productivity while creating new high-value roles

June 30, 2025
in Corporations
Reading Time: 1 min read
Share on FacebookShare on Twitter

IBM’s introduction of the AskHR AI platform led to the automation of routine human resources tasks such as payroll processing, vacation approvals, and employee record management. This move resulted in 8,000 HR positions being phased out, but it also delivered a $3.5 billion productivity boost across more than 70 job roles.

Instead of reducing its overall workforce, IBM redirected cost savings into hiring for positions that demand creativity, problem-solving, and human interaction—areas where AI falls short. New roles in software engineering, sales, and marketing emerged, reflecting a shift toward high-value work. According to CEO Arvind Krishna, AI-driven automation allowed IBM to invest more in areas requiring human expertise, ultimately increasing the company’s total employment.

This approach highlights a broader trend: automation handles repetitive tasks, freeing staff to focus on strategic and innovative projects. Companies like Google and Spotify follow a similar path, using AI to streamline operations while expanding roles that require a personal touch.

IBM’s AskHR processed over 11.5 million interactions in a single year, raising customer satisfaction dramatically—its net promoter score jumped from -35 to +74. Yet, 6% of requests still needed human intervention, proving that while AI enhances efficiency, it cannot fully replace human empathy and nuanced understanding.

Businesses can take practical lessons from IBM’s experience:
– Use AI to automate repetitive administrative work, reducing operational costs and boosting efficiency.
– Reinvest savings into high-skill roles focused on innovation, customer experience, and strategic growth.
– Combine AI-driven platforms for routine inquiries with human support for complex or sensitive issues, ensuring a better customer experience.

The key takeaway: AI can be a catalyst for job creation and business growth when paired thoughtfully with human talent, allowing companies to adapt quickly and maintain a competitive edge as technology evolves.

Tags: AI automationAskHRbusiness strategyhuman resourcesjob creation
ShareTweetPin

Related Posts

AI Content Creation: The Secret Weapon Top Corporations Use

July 7, 2025

The AI Decision Advantage Nobody Expected for Corporations

June 20, 2025

Apple’s Generative AI Chip Design: The Secret Edge for Corporations

June 19, 2025

The Microsoft AI Strategy Nobody Expected—What’s at Stake?

June 18, 2025

The AI Strategy Driving Amazon’s Surprising Workforce Shift

June 17, 2025

The AI Automation Platform Corporations Can’t Afford to Ignore

June 16, 2025

The AI Video Secret Slashing Ad Costs for Corporations

June 14, 2025

Meta’s $15B AI Investment: What Every Business Should Fear

June 13, 2025
Ready to talk?
Fill out the contact form to get a free consultation
Contact us

© All Rights Reserved. Briolink

info@briolink.com

Menu
  • For Startups
  • Contact Us
  • Privacy Policy
  • For Startups
  • Contact Us
  • Privacy Policy
Follow Us
  • Home
  • AI services
    • Bespoke AI Research
    • Venture studio as a service
    • Deal Flow Consulting
    • AI Technology scouting
    • AI Innovation strategy
    • AI Product development
  • Services for startups
    • Regional Sales
    • Fundraising
    • Market Research
    • Demand Generation
    • Market Entry & Localization
    • Partnerships
    • Joint Venture Creation
    • Regulatory Assistance
  • AI solutions
    • AI-powered Online Content Generator
    • AI-Driven course Generator
    • Document AI Automation
    • Platform for verifying Business Relationships
    • Business profile Aggregator
    • Startup Investment Platform
  • Blog
  • About
  • Cases
  • Contact Us
  • Privacy Policy

© All Rights Reserved. Briolink